Oil-Field Parts Supplier Secures Payment in Libya

A United States supplier of oil-field parts shipped a large order to a Libyan oil enterprise yet received only the initial payment. After months of silence from the buyer, the outstanding balance remained unpaid and appeared uncollectable, prompting the firm to engage Qabas to obtain full settlement without costly litigation or third-party debt collectors.

The Situation

When Qabas stepped in, the Libyan company’s leadership had been entirely replaced. The new management first proved unreachable, then disclaimed all knowledge of the prior engagement. The supplier’s extensive paper trail—signed purchase agreement, shipping documents, and proof of the down payment—went unanswered; telephone calls and e-mails were continually redirected. Because the buyer’s accounts showed no entry for the shipment, the debt sat outside internal audits. Lacking local insight, the supplier risked writing off a high seven-figure receivable and straining working-capital lines at home.

Our Approach

Qabas conducted a focused review of every contractual and banking document, confirming full compliance with Libyan commercial law. We then mapped the buyer’s current decision chain, identifying finance and audit officials with authority to approve payment. Rather than threaten court action, we prepared a concise case file that outlined the transaction history and the compliance risks of leaving the liability unrecorded, aiming to prompt quiet internal reconciliation instead of a public dispute.

Implementation

Acting through an in-country legal affiliate, Qabas delivered the dossier directly to the buyer’s finance director and secured an on-site meeting. The documentation revealed a clerical oversight: final clearing papers had never been entered into the accounting system, leaving the liability off the books. Once this omission was acknowledged, we negotiated a structured settlement schedule acceptable to both treasury teams and monitored each transfer through the banking network until the balance reached the supplier’s dollar account in full.

Results

The outstanding sum was settled promptly, at a fraction of the cost and effort that international arbitration would have demanded. The supplier’s cash position returned to plan, credit lines stayed intact, and future sales discussions with the Libyan firm resumed on cordial terms. Meanwhile, the buyer closed an audit gap and avoided reputational exposure. Qabas delivered a swift, pragmatic resolution that safeguarded financial interests and preserved long-term trading relations.

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Having implemented the Siemens SIMATIC S7 controller in their production line, the Libyan Iron and Steel Company (LISCO) sought to maximise the potential of this sophisticated technology. To achieve this, LISCO engaged Qabas to enhance its engineering team’s technical skills through an extensive training programme covering Siemens SIMATIC S7, including programming and TIA (Totally Integrated Automation). Training Specifications Siemens S7 Training: Engineers required a deep understanding of Siemens S7 PLCs, encompassing hardware configuration, system diagnostics, and basic programming. Advanced Programming: The programme aimed to enhance engineers’ skills in advanced programming for Siemens S7 PLCs, focusing on ladder logic, structured text, and function block diagrams. TIA Training: The TIA Portal training covered integrated engineering, system configuration, and efficient project management within the Siemens automation environment. Implementation Strategy Needs Analysis: We conducted a detailed assessment to identify the specific training needs of LISCO’s engineers, aligning the curriculum with the company’s operational goals and technological requirements. Customised Modules: We developed specialised training modules tailored to Siemens S7, advanced programming, and TIA, addressing the unique requirements of LISCO’s engineering team. Practical Workshops: We delivered hands-on workshops to provide practical experience with Siemens S7 PLCs and the TIA Portal, reinforcing theoretical knowledge through real-world application. Ongoing Support: We established continuous learning support mechanisms, including access to online resources, post-training evaluations, and follow-up sessions to ensure skill retention and knowledge enhancement. Stakeholder Communication: We maintained consistent communication with LISCO’s management and engineering teams to ensure alignment with training objectives and gather continuous feedback for course refinement. Results This initiative significantly enhanced the technical capabilities of LISCO’s engineering team. Engineers developed a robust understanding of Siemens S7 PLCs, advanced programming techniques, and the TIA Portal, leading to improved system diagnostics, efficient project management, and greater automation efficiency. Ultimately, it boosted the team’s confidence and proficiency in handling complex automation tasks and positioned LISCO as a leader in industrial automation.
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